Returning items you bought from Microsoft for exchange or refund
You can request a refund on your Xbox order history page. Open Order history.
Select the relevant item and choose Request a refund.
Provide the reasons for your request and select Next.
If everything is correct, select Submit.
How to get a refund on Microsoft 365 subscriptions
Go to the Subscriptions page of the Microsoft account used to purchase your subscription.
Find your subscription and select Manage.
On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
For purchases made at Microsoft Store, contact customer service at 877-696-7786 with order number and any other information requested by a representative. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with receipt.
How long do Microsoft refunds take : Replies (2)
Refunds usually take from 3 – 5 business days ( sometimes it can be more depending on your bank institution ) to be completed and go back to your payment method, but in the last 3 weeks, the refund process suffered a delay.
How do I get a refund on a charge
If you need to dispute with your credit card company, you can:
Call the customer service number on the back of your credit card or on your statement.
Email customer service.
Dispute through the financial institution's app.
Dispute the transaction in writing (the address should be on your statement)
How do I cancel a Microsoft transaction : Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund.
Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Yes,it will go back into your bank account.
Does Microsoft have a 30 day refund policy
Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.North America/Central America/Caribbean
Country/region
Microsoft Store sales support
Technical or download support
Turks and Caicos Islands
18773661873
Technical support
U.S. Virgin Islands
877 696 7786
Technical support
United States (English)
1-877-696-7786
Technical support
United States (Spanish)
1-877-696-7786
Technical support
Making a chargeback claim
Your card provider is the company that sends you your statements. You can find their contact details on their website. It's best to ask in writing. Your card provider might call chargeback something else, for example 'disputed transactions'. You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. You could dispute that payment as an unauthorized purchase.
Can I dispute a charge from 2 years ago : You have up to 60 days from the date your credit card statement is issued to dispute a charge, according to the Fair Credit Billing Act. Once you've filed a dispute, the issuer has 90 days to investigate and either resolve the dispute or deliver a written explanation detailing why the dispute was rejected.
Why can’t I cancel my Microsoft subscription : Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else. Check if a payment method needs to be updated.
How do I stop Microsoft from charging my card
On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription. Once your refund request is accepted, the funds will be returned to your Microsoft Account Balance or the payment method that was used for the transaction. Microsoft does not have the option to transfer funds from one payment method to another.We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. If it appears refunds are being abused, we reserve the right to stop offering them except where legally required.
Why does Microsoft take 30 days : When all security info is removed from a Microsoft account, the account is put into a restricted state for 30-days. While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account.
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Antwort Can I refund a Microsoft charge? Weitere Antworten – How do I refund a charge on Microsoft
Returning items you bought from Microsoft for exchange or refund
How to get a refund on Microsoft 365 subscriptions
For purchases made at Microsoft Store, contact customer service at 877-696-7786 with order number and any other information requested by a representative. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with receipt.
How long do Microsoft refunds take : Replies (2)
Refunds usually take from 3 – 5 business days ( sometimes it can be more depending on your bank institution ) to be completed and go back to your payment method, but in the last 3 weeks, the refund process suffered a delay.
How do I get a refund on a charge
If you need to dispute with your credit card company, you can:
How do I cancel a Microsoft transaction : Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund.
Go to your Order history and find the order or pre-order. Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund.
Yes,it will go back into your bank account.
Does Microsoft have a 30 day refund policy
Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.North America/Central America/Caribbean
Making a chargeback claim
Your card provider is the company that sends you your statements. You can find their contact details on their website. It's best to ask in writing. Your card provider might call chargeback something else, for example 'disputed transactions'.
You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. You could dispute that payment as an unauthorized purchase.
Can I dispute a charge from 2 years ago : You have up to 60 days from the date your credit card statement is issued to dispute a charge, according to the Fair Credit Billing Act. Once you've filed a dispute, the issuer has 90 days to investigate and either resolve the dispute or deliver a written explanation detailing why the dispute was rejected.
Why can’t I cancel my Microsoft subscription : Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else. Check if a payment method needs to be updated.
How do I stop Microsoft from charging my card
On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.
Once your refund request is accepted, the funds will be returned to your Microsoft Account Balance or the payment method that was used for the transaction. Microsoft does not have the option to transfer funds from one payment method to another.We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. If it appears refunds are being abused, we reserve the right to stop offering them except where legally required.
Why does Microsoft take 30 days : When all security info is removed from a Microsoft account, the account is put into a restricted state for 30-days. While we understand this 30-day period might be frustrating, this is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account.